It’s been months since many of us have been able to take meetings in our office. Our home is filled with constant distractions; we do our best to contribute on work calls, but it’s challenging to stay engaged.

John, a volunteer member of the board of directors of a mid-sized association in Roanoke, VA called, and the stress he was feeling resonated through the phone.

Members are the lifeblood of any association, and being able to grow and retain members is year-round work.